Cracked skin is often linked to a weakened skin barrier from cold weather, low humidity, frequent washing or sanitiser use, friction, or pressure. It’s most common on heels and hands, but can also affect knees, elbows and other dry patches. When skin becomes very dry and rough, small splits (fissures) can develop and feel tight, sore or uncomfortable. The aim is usually to restore moisture, support the barrier and protect the area while keeping your routine consistent.
In this withaid Cracked Skin range from a UK based and regulated pharmacy, you’ll find practical formats including intensive heel balms (often urea-based), rich creams and emollients, thicker ointments and salves, plus supportive first-aid style options shown in this category. A simple approach can help: AM moisturise after washing, PM use a thicker balm or ointment (heels often benefit from cotton socks overnight). Need help choosing? If you’re unsure what’s suitable for your skin, ask a pharmacist for guidance.
Shop by cracked skin type
Popular types of cracked skin products
- Heel balms (often urea-based): intensive moisturising for dry, hard, rough heels
- Rich creams and emollients: everyday hydration to support the skin barrier on hands and body
- Ointments and salves: thicker textures that feel protective for very dry areas and overnight use
- Targeted balms: focused moisturising support for high-friction areas such as knees and elbows
- Supportive first-aid formats: antiseptic creams and cooling gels for minor skin needs (use as directed)
How to choose the right option
- Match the area: heels often suit intensive balms; hands may need a fast-absorbing cream for daytime plus a thicker product at night.
- Pick a texture you’ll use consistently: regular application is usually more helpful than switching products often.
- Check ingredient focus: urea-containing products are commonly chosen for very dry, rough skin; fragrance-free options may suit sensitive skin.
- Protect after moisturising: cotton socks or gloves overnight can help keep product in place and reduce rubbing.
- Be gentle with exfoliation: avoid aggressive filing or sharp tools, especially if skin is sore, cracked, bleeding or inflamed.
- Know when to seek advice: ask for guidance early if cracks keep returning, aren’t improving, or you have diabetes or poor circulation.
Quick links: common needs
FAQs
What causes cracked skin on heels, hands, knees or elbows?
Common triggers include cold weather, low humidity, frequent washing or sanitiser use, friction, and pressure (especially on heels). Some people are also more prone to dryness if their skin is sensitive or they have an existing skin condition.
What’s the difference between a cream, balm and ointment?
Creams are usually lighter and convenient for daytime use. Balms and ointments are thicker and can feel more protective, which many people prefer for very dry areas or overnight care.
Are urea heel balms a good option for dry, hard cracked skin?
Many people choose urea-based heel balms for very dry, rough heels because urea is commonly used in products designed to help soften and hydrate. Always follow the label directions and stop use if irritation occurs.
How should I apply cracked skin cream for best results?
Apply after washing and before bed. For heels, many people moisturise at night and wear socks to help reduce rubbing and keep the product in place. Avoid applying products to broken skin unless the label says it’s suitable.
What should I avoid putting on cracked skin?
Avoid using harsh, heavily fragranced products if your skin is sensitive, and don’t apply products to broken or bleeding cracks unless the label confirms it’s suitable. Avoid strong acids or aggressive “peeling” products on sore areas, and don’t use sharp tools to remove hard skin.
How long should I try self-care before asking for advice?
If you’ve followed an appropriate moisturising routine consistently and cracks aren’t improving, keep recurring, or are affecting day-to-day comfort, speak to a pharmacist. Seek help sooner if the skin is broken, very painful, or you have an underlying condition that increases risk.
When should I speak to a pharmacist or GP urgently?
Get urgent advice if you notice spreading redness, warmth, swelling, discharge, fever, or you feel unwell. If you have diabetes, poor circulation or reduced sensation in your feet, it’s safest to get professional advice early for any breaks in the skin.
Important: This content is general information and does not replace medical advice. Always read and follow the product label and any patient information leaflet. If symptoms are severe, unusual or persistent, or you think an infection may be developing, speak to a pharmacist, GP or NHS 111.
