Keeping your data private at withaid.com

Basically

We process your personal data in order to deliver our products to you and provide you with the best possible service. We do not store data that is no longer needed or that we are not legally obligated to retain.

We only share your information with third parties for two reasons:

General processing under the UK GDPR and Part 2 of the DPA 2018; for compliance reasons or if it is essential for us in our commitment to deliver our service to you (for example couriers who need your contact details in order to deliver your packages).
Law enforcement processing under Part 3 of the DPA 2018.

If we are required to share your data with parties other than those we list, we do so in a completely anonymous manner. This means that your name, address details and other sensitive data are manipulated in such a way that no conclusions can be drawn about a specific individual before the data is passed on. We believe this is the fairest method. Rest assured that all your information is safe with us.

If you do not want such anonymised data collected, you can enable the "Do Not Track" setting in your browser. This will disable all non-essential data collection. You should continue to monitor things like your shopping cart. Do Not Track settings are currently turned off.

We avoid irrelevant marketing messages keeping things simple.

We comply with all data protection regulations and if you want to know exactly how we do this, continue reading our full privacy notice.

withaid.com Website Privacy Notice

This privacy notice is for this website; withaid.com and served by

MSAGYA Ltd, Unit 4N, Moss Industrial Estate, Woodbine Street East, Rochdale, OL16 5LB, United Kingdom

and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) and the PECR (Privacy and Electronic Communications Regulations).

This policy explains the areas of this website that may affect your privacy and personal data, how we process, collect, manage and store that data, and how we comply with GDPR, DPA and PECR. We will explain how your rights under the Privacy Policy will be respected.

You can also learn about how we use cookies and how you can control their use.

If you have any questions, our contact details are available.

Data Protection Act 2018 and GDPR

Our company and this website comply with the GDPR (General Data Protection Regulation), which came into force in May 2018. We also comply with the Data Protection Act 2018 (DPA), which came into force in May 2018 and supplements the GDPR and applies as domestic law in the UK.

Use of Cookies

This website uses cookies to improve your experience.

What are cookies?

Any website you visit has the potential to leave cookies on your browser, which store information. This data, which may include personal or device-specific information, is primarily used to ensure that the website functions as intended. Usually, this data is used to provide you with a more tailored online experience rather than to directly identify you. We You can instruct your browser to "do not track" in order to prevent us from storing data about your interactions with us, but since certain cookies are necessary for the site to function, those will still be kept in your browser.

Targeting cookies

It is possible for our advertising partners to set this kind of cookie. These businesses might use them to create a profile of your interests and display ads and products that are relevant to you on our website as well as others. Instead of directly storing personal data, they rely on your browser and internet device's unique identification. You will see less targeted advertising and these cookies won't be stored by our site if you enable your browser's "do not track" feature.

Contact & Communication With us

When using this website to contact us, users do so at their own risk and provide any requested personal information at their own discretion. Until it is no longer needed or has no use, your personal information is kept private and securely stored. Please verify the legitimacy of any correspondence you receive from us. We will only ever use a withaid.com email address for written correspondence, and we promise never to ask for your password in any correspondence with you.

External Website Links & Third Parties

Users are advised to exercise caution before clicking any external links mentioned on this website, even though we only attempt to include high-quality, secure, and pertinent external links. Despite our best efforts, we are unable to verify or guarantee the content of any website that is externally linked. It is important for users to understand that they click on external links at their own risk and that we are not responsible for any consequences or losses resulting from using any of the mentioned external links.

Our service providers

We occasionally work with other businesses (service providers) to help us deliver and enhance our services. Examples of these services include marketing, letter-writing, order delivery, and email tracking. We only give our service providers the minimal amount of information necessary for them to provide services to you and us when we are required to share some information with them. We don't allow the people we share your information with to try to sell you their own services.

We may gather information about you while you use our website, including information about your browser, the sections you visit, and the links you click. We may utilise the data we gather about you to generate statistics, which we subsequently distribute to third parties such as ad networks, search engines, and providers of analytical services, after making this information totally anonymous. We, or our service providers acting on our behalf, securely store all of the data we gather about you.

Your rights to control the data

You have the option to request a copy of the personal data we have on file from us in writing. We have twenty days to reply to your request. Please send an email to contact@withaid.com to reach us. An electronic copy from our records will be sent following an authentication procedure. You can also request that we restrict processing or erase the data in compliance with GDPR. See the following link for a complete list of rights.

Social Media Policy & Usage

Although we may have official social media profiles, users are urged to confirm the legitimacy of these profiles before interacting with them or exchanging information with them. On social media platforms, we will never request user passwords or private information.

Our website might occasionally have social media sharing buttons, which facilitate the direct sharing of web-page content to the relevant social media networks. You acknowledge that using social sharing buttons could cause content to appear on your social media page or feed and that you use them at your own risk.

Pharmacy specific privacy notices

Patient information leaflet

Pharmacy fair processing notice

Resources and Further Information

Our Data Protection Officer is Mohammed Sajjad

Privacy notice